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v6.0.1 - backup job with error : Object reference not set to an instance of an object.

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Hello everyone.

 

On a two node vsphere 5.1 cluster I've created two new vm windows 2012. i created two replication jobs and two backup jobs.

the replication jobs worked at the first run but the backup job fail every time.

 

The source vm is 50 GB and there is plenty of space in destination folder.

On both esxi datastores i have aproximately 45 GB free

 

i tried to unregister & register the vm, restart vranger server, restart esxi managment service to no avail.

 

i have another backup job with other vm on the same vranger server that runs successfully.

Could anyone help with that issue ?

 

here is the failed job log that is generated:

 

Thanks

 

 

[2013-05-23 23:52:24.913]: vRanger Backup & Replication - v6.0.1.31606

[2013-05-23 23:52:24.944]: Selected Options: Compress backed up files. | Update notes with the latest backup results. | Enable Active Block Mapping (ABM). | Selected SpaceSavingTech: None | Included Disks [27, 2, 19, 13, 20, 55, 60, 3, 17, 58, 21, 25, 9, 23, 14, 4, 11, 38, 29, 7, 54, 34, 33, 26, 35, 31, 49, 5, 51, 37, 56, 12, 28, 32, 62, 61, 48, 45, 43, 15, 47, 52, 53, 30, 16, 1, 41, 50, 36, 24, 22, 63, 46, 10, 59, 39, 18, 8, 44, 64, 57, 6, 40, 42].

[2013-05-23 23:52:24.944]: Task for virtual machine SRVSQL was queued.

[2013-05-23 23:53:08.127]: SourceVm:SRVSQL | Uuid:4207eb6f-668a-17a0-e3f3-3c018716c4d9 | VC:192.168.1.171, Host:srvesx1.local [ESXi 5.1.0]

[2013-05-23 23:53:08.127]: Beginning backup task for SRVSQL

[2013-05-23 23:53:08.127]: Starting task validation.

[2013-05-23 23:53:08.127]: Connection to srvesx1.local was properly validated.

[2013-05-23 23:53:08.143]: srvesx1.local is properly licensed.

[2013-05-23 23:53:08.143]: Test connection to repository Daily Backup starting...

[2013-05-23 23:53:09.753]: Test connection to repository Daily Backup successful!

[2013-05-23 23:53:09.862]: Ending task validation... success!

[2013-05-23 23:53:09.862]: Beginning initialization of backup information.

[2013-05-23 23:53:09.862]: Retrieving the tasks parent information.

[2013-05-23 23:53:09.987]: Retrieving save points for any full backups associated with this job.

[2013-05-23 23:53:10.003]: Finished initialization of backup information successfully.

[2013-05-23 23:53:10.003]: A Full backup will be run for this task.

[2013-05-23 23:53:10.050]: Gathering credentials for SRVSQL completed.

[2013-05-23 23:53:10.159]: Checking for VMotion completed.

[2013-05-23 23:53:10.565]: Gathering data for SRVSQL from API completed.

[2013-05-23 23:53:10.800]: Gathering data for srvesx1.local from API completed.

[2013-05-23 23:53:11.284]: Retrieving the VM BIOS configuration completed.

[2013-05-23 23:53:11.534]: Gathering credentials for srvesx1-vRangerVA completed.

[2013-05-23 23:53:11.816]: Gathering data for srvesx1-vRangerVA from API completed.

[2013-05-23 23:53:11.878]: Running a backup task completed.

[2013-05-23 23:53:11.925]: An internal error occurred during execution, please contact Quest support if the error persists.  Error Message: Object reference not set to an instance of an object.


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