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Error: Open snapshots are not supported.

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I am having this problem when trying to fall back a Windows 2008 VM.

 

My first question is what is "Open snapshot"? does it mean just a snapshot, or a snapshot being created currently?

 

 

I have a Windows 2008 VM with 3 snapshots. At first, I setup a replication job for it and it's working OK. the replica VM was created without problem, I did "test failover" and confirmed the replica is working. Then I did "failover", so the original VM was shut down, the replica VM was up. the replica VM doesn't have any snapshot ( original one has three snapshots but the replication was running OK any way).

 

Now I want to fail back, I choose fail back but sync the replica back to original VM first, then I got this error:

 

Replication Job Summary

Replicate 'torrdv400(Win2008R2)'

vRanger Host

Backup Type

Start Time

End Time

Duration

Successful

Failed

Aborted

Canceled

TOR-VRANGER

Differential Replication

2:55 PM

2:57 PM

00:02

0

1

0

0

 


Machine Name

Result

Start Time

End Time

Duration

Read

Stored


torrdv400(Win2008R2)

Failed

2:54 PM

2:56 PM

00:03

-

-


Error: Open snapshots are not supported.

 

 

I searched Quest support, at first, I thought it's https://support.quest.com/SolutionDetail.aspx?id=SOL86466&pr=vReplicator&st=Published , so I powered the replica off, found the vmsd file and deleted it, powered it up, a new empty vmsd file was generated, then I tried failback with sync again, still got same error.

 

Also found https://support.quest.com/SolutionDetail.aspx?id=SOL83247&pr=vReplicator&st=Published  , but my replica VM doesn't have any *0000* file and *.*sn file, so it doesn't look like same problem.

 

 

 

Do I have to remove the three snapshots from the original VM before fail back to it?   If vReplicator can't fail back to a VM with snapshot, then it shouldn't allow to create the replica from it at the first space.

 

I am using vRanger Backup & Replication 6.1.0.35402 on a Windows 2008 VM.


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