Hello,
I'm using vRanger 5.3.0. When backing up a particular Windows 2008 R2 guest I see this error:
"custom pre-freeze script in the virtual machine exited with a non-zero return code"
The funny thing is that this guest has no custom pre-freeze scripts, or any other sort of custom scripts. I checked all the custom script locations mentioned in the KB article https://support.software.dell.com/jp/vranger/kb/83632 and there are no scripts. I even deleted the backupScripts.b directory. I even went so far as to disable all the scripts for suspend, resume, etc. in the scripts option in VMtools. I can create/delete snapshots without any problems. Still, during the nightly vRanger backup I see the error mentioned above and the backup is never carried out. I don't understand it because I made this guest from a template, didn't create any custom scripts, and there never any custom scripts in the template to begin with. Other guests made using the same template back up just fine.
Any ideas as to what is going on???